Privacy Policy

At Thailand Digital Arrival Card (TDAC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to apply for the Thailand Digital Arrival Card.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that is necessary to process your Arrival Card application. This includes:

• Personal Identification Information: Name, date of birth, gender, nationality, and passport details (passport number, issuance/expiry date).
• Travel Information: Arrival date, flight number, mode of transport, and port of entry.
• Contact Information: Email address, phone number, and permanent residence address.
• Accommodation Details: Address of your hotel or stay in Thailand and length of stay.
• Health Information: Recent travel history and health declaration answers as required by immigration authorities.

2. How We Use Your Information

We use the information we collect for the following specific purposes:

• To process and submit your Digital Arrival Card application to the relevant Thai authorities.
• To communicate with you regarding the status of your application (e.g., sending confirmation emails, QR codes, or requesting corrections).
• To provide customer support and respond to your inquiries.
• To comply with legal obligations and enforce our terms of service.

3. Disclosure of Your Information

We respect your privacy and do not sell your personal data. However, strictly for the purpose of fulfilling the service you requested, we share your information with:

• Government Authorities: Your data is submitted directly to Thailand's Immigration and Health control systems to generate your arrival documentation.
• Service Providers: We may use third-party vendors for payment processing (e.g., payment gateways) and email delivery services. These parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. Your data is transmitted via Secure Socket Layer (SSL) technology and stored in secure environments. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Retention of Data

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: